Unrivalled Support

Real support from real people

No need to deal with any AI bots when you need us, our friendly and knowledgeable support staff are here to help you every step of the way. Our Support Team are well versed in all things Inn Style – from a simple query, to more complex issues involving anything from channel manager connections, API integrations, and those dreaded price updates. Our support staff and innovative technology take care of it all. At Inn Style, you won’t have to stand in a long calling queue or spend hours trying to reach us. Our support team strives to provide excellent assistance in the fastest possible time, so you can get back what matters most.

Core Benefits

We’re Reliable

You can rely on us to provide assistance in a timely fashion, by people who know what you need. Our intercom chat facility easily connects you directly to our experienced and knowledgeable team. We’re here from Mon-Fri, 9 to 5 and on the weekends we offer Emergency Support for Critical System issues every 2 hours throughout the day.

We share what we know

You have access to an array of resources and self-help guides to help you navigate and make the best use of your Inn Style system. Alternatively, request a quick video call with our team to guide you. We are always available to share our industry insight, technology knowledge and guide you in turning your accommodation establishment into a powerhouse.

We’ve done this 100’s of times

When you need our help, our support team goes through a thorough interview process, ensuring that we are able to provide the best possible solution for your query. We aim for a first time fix – and often achieve this as well. More complex issues are escalated to our senior team, so you can rest assured that you’ll be in very safe hands no matter what.

We empower you

Chat with a real team member, who will understand your issue to satisfactory completion. We don’t want to try to ‘run’ your business; we want to empower you with the best possible technology and support for your business, so our support team will always go the extra mile to help you achieve the desired outcome using our software.

Looking to speak to someone?

Don’t see the solution you are looking for or just like to speak to someone to ask questions about our offering?

Meet our Inn Style support superstars:

David Smith

Customer Service Manager

Samantha Williams

Customer Service

Madelaine Herman

Customer Service

Ronelle Blows

Customer Service

We’ve got you covered all the way…

Inn Style streamlines all the day-to-day running of your accommodation business, with innovative and simple products and features. Inn Style is here to save you time and grow your business.

Property Management

Integrated Booking Engine

Channel Management

Customer Support

Find the solution that works for you.

Your accommodation property is unique and your solution should be too. We understand that not every accommodation type fits into a one box solution which is why our products and features have been designed and developed for you and your unique accommodation management needs. Find the solution that’s right for you.

BnB | Guesthouse

Self-catering

Small hotels

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