We focus on three areas that work in tandem to increase sales: Marketing, Sales, and Revenue Management.

By partnering with Hospitality Answers on an interim basis, you can save on recruitment, training, and employer contributions.

We collaborate with a variety of accommodation providers, ranging from campsites to holiday homes and apartments to independent chains and large branded hotels such as IHG, Accor, and Hilton.

Our expertise lies in enhancing the customer journey, especially through online distribution channels. We ensure that your text, images, tone of voice, brand identity, and unique selling points (USPs) are effectively marketed to convert potential guests into actual bookings.

We can streamline selling channels, establish new partnerships, and assist with new channel setups. We have extensive experience with various property management systems, particularly Inn Style.

Having Revenue Management skills for your property enables you to make informed decisions on your strategy based on booking patterns and historical data, paving the way for increased revenues.

You might not require a full-time Revenue Manager for your property, but you may want to utilise some of the skills they can offer, e.g.:

Devising a rate matrix – are your rates loaded for next year? Do you have seasonal rates? Do you offer advance rates?

Daily management of rates and restrictions – is your 2-night restriction hindering late bookings? Do you offer too many rate types? Is your rate lower on an OTA? Are your direct rates more competitive?

Building new rates, packages and channel mapping – are you upselling with packages? Do all your rates feed through accurately? Is your competitor offering a rate type you’re not?

New channel set up – do you want more selling channels? Do you dread the search and set-up process?! – let us help!

There are lots of areas in which we can support you. Get in touch and let’s see if we would make a good partnership!

Read testimonials > https://hospitalityanswers.co.uk/testimonials/