Self-Catering

Success Stories

All Hallows Farmhouse

Support in set up, great customer service, the ability to increase direct bookings and reliability. Inn Style does all of this and MORE!"

All Hallows Farmhouse is made up by a Grade II Listed Holiday Cottage & Farmhouse Accommodation set in beautiful Dorset.

In this Inn Style Review, we chat with Lisa about how after a review of options available, the professional design, ease of guest experience and incredible support from day one brought them into the Inn Style family.

What made you join Inn Style?

“We planned to work with a company that we had partnered with in the past, but their customer service was surprisingly lacking when we contacted them to re-open our account.

They were our initial choice when we planned the self-catering expansion as we wanted to maximise on direct bookings. I tried to set up the system on our original account but the platform had changed significantly. When I reached out for support I was astonished at their negative, unfriendly response.

We then found Inn Style and the best support that we could wish for. We initially felt it was too good to be true…”

So what have been the best bits of the Inn Style System?

“I Absolutely love it. So impressed with Inn Style. Thank you for ticking all of the boxes and making us feel valued as a client. The ease of use and time saving impact of the platform. To be honest I want to book some more training as I feel that I have only scratched the surface with all that you have to offer.

We wanted support in set up, great customer service, understanding, the ability to increase direct bookings and reliability. Inn Style provides all of this and MORE!“

Is there anything else you want to say?

“We have felt really well supported from the moment we demoed the system and the ongoing customer support and thoughtful ideas of how to gain more from the system are so helpful. We’ve seen a reduction in costs due to timesaving.

We never have to wait long at all for a response when we do need support. I certainly haven’t ever felt that I was waiting for a reply. It’s like having another member of the team in the office.

We experience superb communication, understanding of the industry and genuinely wishing your clients to thrive. It’s great customer service with quick response times by experienced and trained professionals.”

FOR DEMO PURPOSES