Housekeeping is an essential feature of any property management system (PMS) which allows hotel managers and staff to manage and track the cleaning and maintenance of rooms and common areas.

Good housekeeping management software not only helps with reducing admin and saving time but it also contributes to:

1. Enhancing customer satisfaction: A clean and organized environment can make customers feel more comfortable and welcomed, which can improve their overall experience and satisfaction with your business. This can increase the likelihood of repeat business and positive word-of-mouth referrals.
2. Increasing efficiency: Having a well-maintained and organised workplace can increase efficiency and productivity. This can save time and resources, which can translate into cost savings and potentially higher revenue.

What does Inn Style’s housekeeping feature include:

1. Housekeeper access: You are able to assign a dedicated role to your housekeeper or housekeeping staff to allow them access to see what rooms need to be attended to on any specific day. You are able to restrict this access to the parts of the system you wish for them to have access to.
2. Room Status Management: Inn Style’s PMS allows hotel staff to manage the status of each room, including whether it’s vacant, occupied, or needs cleaning.
3. Guest Needs Management: This feature also includes Booking Questions, Optional Extras, and Notes associated with each booking which allows the housekeeping staff to arrange extras as requested.
4. Reporting: This feature can generate housekeeping reports on room status, task completion rates, and other metrics, allowing hotel managers to monitor the efficiency of their housekeeping staff.

Housekeeping management systems are an essential tool for hotel managers and staff, allowing them to efficiently manage the cleaning and maintenance of their property to ensure a positive guest experience.

Want to learn how to add the housekeeping feature to your Inn Style account?

Our help guides explain how to set it up and how to use the feature to benefit your business.

https://help.innstyle.co.uk/en/articles/1029150-housekeeping-report

https://help.innstyle.co.uk/en/articles/5950786-giving-your-housekeepers-access-to-inn-style

Please note that this feature works for direct online reservations from your website. This feature will not work on your OTA channels. These OTA channels include Booking.com or Expedia.

Any Questions?

If you have any further questions, please do reach out to us via the chat facility within Inn Style or email team@innstyle.co.uk.

If you are not yet an Inn Style customer and you would like some more information or would like to chat with one of our sales team members click here.