FEATURE
USER ROLES
Easily choose which permissions you want each staff member to have access to at your hotel by providing each staff member their own access via their email address, so you can track changes to reservations and updates by staff member.
BENEFITS OF USER ROLES
If there are 10 members of staff at your property, you might want them to have different levels of access to Inn Style depending on their roles. For example, you might not want the Front of House team to see your private account information, or you might want to allow other members of staff the ability to add new bookings but not access existing ones.
Restricting access ensures sensitive information (e.g., guest details, financial data) is only visible to authorised staff, reducing the risk of data breaches or unauthorised changes.
Each team member only sees the tools and information they need, preventing unnecessary confusion and improving your efficiency. For example, housekeeping staff can update room status without accessing guest payment details.
By limiting permissions, mistakes such as accidental rate changes, double bookings, or data deletions are minimised. Managers retain control over key decisions while staff focus on their specific roles.
A structured role system allows managers to track who made specific changes within the PMS, helping to identify and resolve errors or security concerns quickly.
With no limit on the number of users, you have full fleibility to provide as much or as little access to individuals as you see neccessary to your accommodation’s operation.
HOW USER ROLES WORKS
To add a new user, simply click the email address in the top right hand corner of the screen and click Users > Add New User.
Add their email address, name and choose a role from the drop down box. (You have the option to customise these roles). Click Save User.
There are four standard options to choose from: Owner which has as full access to all areas of your Inn Style account.
A Manager can access most parts of your account, with the exception of payment methods, accommodation descriptions, deposits, restrictions, managing users, and subscription information.
Using Front Desk allows the user to add, cancel and amend reservations, search for guests, add notes to bookings, and see notifications.
Agent access can only see availability, add reservations and view/amend/cancel reservations that they themselves have made.
You can edit these standard roles by clicking View Roles from the Manage Your Team table, and clicking in the red circles. This will turn them green and open up access to other parts of the account.
With no restrictions on how many users you set up, you can use the pre configured user roles or set up your own customised ones. User management, simplified.
PROPERTY MANAGEMENT. SIMPLIFIED.
Inn Style’s property management system streamlines all the day-to-day running of your accommodation business, with innovative and simple-to-use products and features, leaving you to focus on growing your business.
TURN YOUR WEBSITE INTO A BOOKING POWERHOUSE
Utilise Inn Style’s integrated booking engine on your website to take direct bookings and increase revenue instantly.
350+ BOOKING CHANNELS
Inn Style’s channel manager displays every reservation, from all your booking channels in one place.
MAKING THE SWITCH TO INN STYLE IS EASY.
You can sign up and use the Inn Style Property Management System today. Our onboarding specialists will import your past bookings, set up your rooms, rate types and your pictures while you enjoy a cuppa. We’re here to support you every step of the way.
