FEATURE
BOOKING PROTECTION
We’ve partnered with XCover to provide you with simple, stress-free Booking Protection for your guests. With Booking Protection, your guests can confidently cancel their booking and receive a refund under certain unforeseen circumstances.
BENEFITS OF BOOKING PROTECTION
Your guests can confidently cancel their booking and receive a refund, and you keep the full prepaid value of the room cost (if a guest cancels) – plus you get to resell the room.
XCover makes it easy for your guests to add XCover Booking Protection when they book your accommodation. Once added by guests, they’ll receive a confirmation email directly from XCover with an activation link. After activating their XCover account they’ll be able to make a quick refund request.
Requests are handled entirely by XCover with approved claims paid instantly.
Save time and hassle – refund requests are handled entirely by XCover.
Fast claims processing by XCover, who aim to complete 95% of claims within 3 business days.
Guests can view their documents, modify, and cancel their booking protection policies directly from their XCover Accounts.
Instant payout of approved refund requests and 24/7 claims submission.
HOW BOOKING PROTECTION WORKS
We’ve made opting in or out for XCover Booking Protection a seamless process for guests. Guests can easily choose whether or not to add protection during the booking process, and they’ll receive an email confirming their XCover Protection.
Immediately after booking, all guests will receive a confirmation from XCover with clear instructions for activating their account and making any refund requests. As well as making refund requests, your guests can view their documents, and modify and cancel their policies directly from their XCover Accounts.
The XCover refund request process is quick and hassle-free, with payment or reimbursement for approved requests processed instantly.
To make a refund request the guest will first need to activate their XCover Account. To do this they’ll simply find the confirmation email from XCover in their inbox and will need to click the link to set up their XCover Account.
Booking Protection covers the Accommodation charge and Taxes only, – Optional Extras, Cleaning Fees, and Security Deposits are to be refunded by you directly IF applicable.
PROPERTY MANAGEMENT. SIMPLIFIED.
Inn Style’s property management system streamlines all the day-to-day running of your accommodation business, with innovative and simple-to-use products and features, leaving you to focus on growing your business.
TURN YOUR WEBSITE INTO A BOOKING POWERHOUSE
Utilise Inn Style’s integrated booking engine on your website to take direct bookings and increase revenue instantly.
350+ BOOKING CHANNELS
Inn Style’s channel manager displays every reservation, from all your booking channels in one place.
MAKING THE SWITCH TO INN STYLE IS EASY.
You can sign up and use the Inn Style Property Management System today. Our onboarding specialists will import your past bookings, set up your rooms, rate types and your pictures while you enjoy a cuppa. We’re here to support you every step of the way.
