FEATURE

CUSTOMISED EMAILS

Make the most of every interaction a guest has with your accommodation with customised, automated emails – reducing your admin and increasing your brand identity with a simple, streamlined process.

PMS
Personalised Communication
Reduced Admin
Increase Customer Engagement

BENEFITS OF CUSTOMISED EMAILS

With customised emails, owners, managers and staff are able to add in a property’s branding and are able to add in your own personal touch to make the guest experience fantastic.

Customised emails allow you to add in important information which guest-related such as directions to your property, instructions for their stay at your property or any final payment info.

Customised emails are able to use great Magic Tags too which will pull data automatically from the related reservation to send out the correct information to the guest.

Through every step of the booking process, you have the opportunity to optimise the emails you send to best promote your accommodation.

These emails can be set up to be sent throughout the guest’s booking journey, which frees up hours of admin time spent getting these emails out every day. Automated customer journeys, simplified.

HOW CUSTOMISED EMAILS WORKS

Set up the customised emails in your Inn Style account and personalise as you wish! There are a few options of emails that you can send out:  Reservation Confirmed, Reservation, Payment Request Confirmation, Reservation Reminder, Post Stay etc.

By making use of customised emails, you are able to make the most of your interaction with your guests by tailoring your emails to add property-specific information, wifi codes, promotions and/or directions. 

Want to add that extra bit of brand identity? Input your own HTML code to maintain your brand throughout.

With your post-stay email, you are able to incentivise repeat guests along with collecting reviews from past guests which will increase your bookings and your revenue.

Customised emails can be used for anything. Once you’re setup, at the bottom of the main Customised Emails page, you can send yourself a test. Just enter an email address and pick the email you want to check.

 

PROPERTY MANAGEMENT. SIMPLIFIED.

Inn Style’s property management system streamlines all the day-to-day running of your accommodation business, with innovative and simple-to-use products and features, leaving you to focus on growing your business.

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TURN YOUR WEBSITE INTO A BOOKING POWERHOUSE

Utilise Inn Style’s integrated booking engine on your website to take direct bookings and increase revenue instantly.

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350+ BOOKING CHANNELS

Inn Style’s channel manager displays every reservation, from all your booking channels in one place.

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MAKING THE SWITCH TO INN STYLE IS EASY.

You can sign up and use the Inn Style Property Management System today. Our onboarding specialists will import your past bookings, set up your rooms, rate types and your pictures while you enjoy a cuppa. We’re here to support you every step of the way. 

WE'VE CREATED A COMMUNITY OF USERS WHO LOVE WORKING WITH INN STYLE.

£80m+

in booking value processed for our customers in 2025

341k

in booking value processed for our customers in 2025

75%

of bookings were direct on customers website in 2024

27

countries using Inn Style booking system

FOR DEMO PURPOSES