Offering Optional Extras for your guests is an effective way to increase revenue by upselling products and services at your accommodation.

Our Optional Extras feature offers maximum flexibility for accommodation owners when adding them to their booking flow using the Inn Style integrated booking engine. This feature is the perfect opportunity for you to experiment with extras based on what your guests are most likely to add to their stay.

Selling Optional Extras is one of the easiest ways to increase your average booking value and generally raise your bottom line – and this can be set up on Inn Style in a matter of minutes, which is explained in our help guide!

Wondering how you can charge for your extras?

With our comprehensive list of charging options – per room per night, per unit, per person, per adult, per child, per stay – you have complete control over how to charge for these extras.

Entice guests and improve conversion, by adding images to showcase your Optional Extras – these will be displayed during the booking journey on your website.

Do you have an extra that needs to be charged?

Great! You are able to add them to the Optional Extras section, just switch out Optional for Compulsory. When guests make a booking, these fees will be automatically added to their cart and won’t be able to be removed.

Interested to know how your Optional Extras are selling?

There are various ways in which you are able to track the sales performance of Optional Extras.

You can track these through reservation details, housekeeping reports, and booking analysis reports. Wanting to run a report to track how many sales you’ve made? Sure! You are able to run an Optional Extras CSV report.

Benefits of selling Optional/Compulsory Extras:

• Guests have the option to buy additional products from you for an extra cost which increases your revenue.
• Allow for guests to enhance their experience at your establishment.
• Convenience for both you and the guest, guests can buy a bunch of flowers for a surprise weekend away without going to the store and you will be able to plan ahead to stock that item for their stay.
• You are able to collect certain compulsory extras such as city taxes or cleaning fees without having to do it at the property.

Overall, Optional Extras are an excellent way to increase your bottom line, and we offer a user-friendly, flexible solution to help you do so.

Please note that the ‘Optional Extras’ ONLY works for direct online reservations from your website. It DOES NOT apply to OTA channels that have their own optional extras settings and must be set up direct with Booking.com or Expedia themselves.

Any Questions?

If you are ready to add this to your Inn Style account please take a look at our step-by-step help guide here.

If you are not yet an Inn Style customer and you would like some more information or would like to chat with one of our sales team members click here.

If you have any further questions, please do reach out to us via the chat facility within Inn Style or email team@innstyle.co.uk.