Running a small hotel is a labor of love. You get to welcome guests from all walks of life, provide them with a cozy place to stay, and make their experiences memorable. But behind the scenes, it’s a lot of work! Managing bookings, keeping track of inventory, ensuring top-notch guest services—it’s a full-time job.

That’s where Inn Style’s property management system comes into play. Let’s chat about how it feels to actually use it, especially if you’re running a small hotel.

Meet Lisa, the Small Hotel Owner

Let’s imagine Lisa, who runs a charming 12-room small hotel by the coast. Lisa loves her job, but she’s juggling everything: from check-ins to accounting, to making sure the towels are soft enough. She needs a system that doesn’t add to her stress, something intuitive and reliable.

Lisa’s First Day with Inn Style’s small hotel system

Lisa heard about Inn Style from another small hotel owner who couldn’t stop raving about it. So, she decided to give it a try. On her first day, she was pleasantly surprised by how easy it was to set up. No complicated processes, just a straightforward system that made sense. She didn’t need to be a tech wizard to figure it out—just a hotelier with a passion for her business.

Making Life Easier with Seamless Bookings

One of the things Lisa noticed right away was how much time she saved with Inn Style’s booking management. Instead of flipping through a physical ledger or navigating a clunky spreadsheet, all her reservations were neatly organised in one place. The system was even smart enough to prevent double bookings—a big win for her small team.

User-Friendly Interface

For someone like Lisa, who doesn’t have a lot of time to spend learning a new system, Inn Style’s user-friendly interface was a game-changer. Everything was laid out in a way that made sense, with easy navigation and clear instructions. Lisa could update room availability, manage bookings, and even generate reports with just a few clicks.

Channel Manager Integration

One of the features Lisa found particularly useful was the Channel Manager integration. Inn Style connects with major booking platforms like Booking.com and Airbnb, ensuring that her availability is always up-to-date across all channels. No more worrying about overbookings or having to manually update availability on multiple sites—Inn Style took care of it for her.

Flexible Pricing Tools

Small hotels often need to adjust their pricing to match demand. With Inn Style’s flexible pricing tools, Lisa could easily set up seasonal rates, last-minute discounts, or special offers. The system automatically applied these rates, so she didn’t have to worry about manually updating prices for each booking.

Integrated Payment Processing

Inn Style also made payment processing a breeze. Lisa could securely accept payments directly through the system via Stripe, whether it was for deposits, full payments, or additional services like late check-outs.

More Time for Guests, Less Time on Admin

With the admin tasks running smoothly, Lisa found she had more time to do what she loves: interacting with her guests. She could finally step away from the computer and spend time ensuring every visitor had a memorable stay. The more she used Inn Style, the more she realised how much it helped her focus on the personal touches that set her hotel apart.

The Support That Feels Like a Friend

Another thing Lisa appreciates? The customer support. Whenever she had a question, the team at Inn Style was there to help—friendly, patient, and always ready to provide a solution. It felt like having a friend in the industry, someone who understood the unique challenges of running a small hotel.

A System That Grows with You

As Lisa’s hotel became more popular, she was glad to know Inn Style could grow with her. Whether it was adding more rooms or connecting with new booking channels, the system was flexible enough to accommodate her needs without any headaches.

So, if you’re like Lisa and you’re running a small hotel, Inn Style might just be the perfect fit. It’s designed to make property management easier, so you can focus on the heart of your business—creating amazing experiences for your guests.

If you’re curious about how it works or just want to chat with someone who gets it, don’t hesitate to reach out to the Inn Style team. They’re always ready to help you make the most of your hotel’s potential.

Interested in trying out Inn Style for your small hotel?

Drop us a message on team@innstyle.co.uk or check out our website for more details.

Let’s simplify your property management so you can get back to doing what you love.